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Each of our products has been designed with a ready-to-use approach, while the products are generalised to take into account the industry vertical and team size.
Feel the delighting experience of the BusinessEzee ecosystem, with professional services, innovative features, the industry’s best support, and the data security that every growing business needs. Streamline complex business processes, build strong relationships with your customers, and drive growth at scale.
With this approach, we have enabled over 500 companies across the globe to exceed customers’ expectations in all industry verticals.
Each of our products has been designed with a ready-to-use approach, and they are generalised to take into account the industry vertical and team size.
Explore Businessezee Products
ezeeCRM boosts your sales with a pleasant selling experience and streamlines your sales process from "Hello" to "Closed Won" with an automated mechanism.
- NO HIDDEN COST & CONTRACTS
In ezeeCRM, there are no commitments or forced contracts; there will never be any additional surprise cost. What you pay for is what you get.
- SECURITY IS A PRIMARY CONCERN
We understand the trust our customers keep in us. With advanced security features like encryption, audit logs, IP restrictions, ezeeCRM protects your data.
- QUICK ONBOARDING & IMPLEMENTATION
We onboard new customers quickly, including data migration and training. You'll have access to a team of highly skilled support engineers during the implementation.
- COST EFFECTIVE & WORLD CLASS SUPPORT
Pay as you go model with no commitment, most importantly there won't be any cost afterword, even the support is free, We don't just meet the expectations, we exceed them
- FULLY CONFIGURABLE SYSTEM
A rule-based system that offers business rule configuration, Built-in designers for quick changes in forms, reports, and print layouts.
- MOBILITY
Available on Android & iOS with Improved accessibility and innovative features that allows for leads management and follow-ups, customers history, etc.
AI-enabled ezeeHRM Software empowers, innovates, and optimizes your growing business, automating hiring, onboarding, leaves, attendance, and HRM workflows in a centralized system.
- GO PAPERLESS
Get one solution to manage your HR processes and bring together payroll, benefits, performance reviews, employee self-service, etc.
- RECRUITMENT & ONBOARDING
Opt for ezeeHRM for a seamless, paperless, and effortless onboarding experience. Collect, organize, and track candidate information in a centralized repository.
- TIME & ATTENDANCE
Get rid of manual errors, the solution that enables you to collect, analyze, and take immediate control of your employees’ attendance data online and in real-time.
- MANAGE LEAVES ACROSS BRANCHES
Summarized Leave related data helps managers to manage their teams better, define various leave types, and customize them to fit your company-specific needs.
- ONBOARDING
Thrill your new employees with the world-class onboarding experience, from the asset allocation to conducting an Induction, all through a paperless process.
- HELPDESK & EXPENSE
Enable your employees with great internal support for the reimbursement of the expense claims and get complete visibility from the employee and Management’s view.
One-stop e-commerce solution for any retail and grocery business, we made it really "ezee" to start your online store today! Start selling online with the best e-commerce Platform in India.
- DESIGN YOUR VIRTUAL STORE
ezeeCOMMERCE comes with the ability to customize the front store; now, you can design and tweak the appearance of your e-commerce site from the backend.
- GET PAID DIGITALLY
Create coupons and discounts and allow your customers to redeem them inbuilt digital payment wallets with an option to integrate various payment gateways.
- SELL EVERYWHERE
Sell where your customers are shopping by integrating with top marketplaces such as Facebook, eBay, Amazon, and Google Shopping.
- MULTIVENDOR
Invite multiple onboard vendors on your platform and manage their registration with ease, allowing them to list their product under your policies and manage the commissions.
- SECURED & RELIABLE
Operates on a High Availability (HA) infrastructure that allows us to deliver 99.99% uptime, Reinforce your store's data with real-time daily backups.
- Reporting & ANALYTICS
Observe real-time business impact with critical metrics for orders, customer data, marketing, and more through the Analytics Dashboard.
AI-Powered enterprise chatbot solution that puts your customer first! From lead generation to support and recruit, conversational chatbots are key to better digital experiences for your customers.
- AI CAPABILITIES
With enriched AI capabilities, the ezeeBOT platform can be customized. You can train the bot processes as per the automation or response mechanism you want to execute
- READY BOT TEMPLATES
We have standard process automation solutions ready for the "Customer Support," "Lead Nurturing," "Feedback Capturing" as per the various Industries.
- ELIMITATE CUSTOMER WAIT-TIME
Eliminate hours of wait time and never leave a customer waiting again. With ezeeBOT, you can go beyond traditional live chat and provide 24/7/365 support for your customers.
- OMNI-CHANNEL BOT
Reach where your customers are on messaging platforms they use. Build WhatsApp Bot, ChatBots, Website Chat Bots, Facebook Messenger Bots.
- CODE FREE INTERFACE
The platform offers an easy-to-use, intuitive interface with the simple drag-and-drop admin. Connect the readily available question types, and create a super cool bot within minutes.
- BOT TO HUMAN HANDOFF
ezeeBOT enables agents & virtual assistants to work stress-free and allows you to forward only unsolvable conversations to human agents when your chatbot is having a hard time.
Effortless Customer Support software, ezeeDESK, has everything you need to create outstanding customer experiences and streamline customer service processes.
- ALL TICKETS AT ONE PLACE
Manage and track all the tickets created from different sources as one place to have clear visibility of the turnaround time; the platform is available on Mobile App too.
- AUTO ASSIGN THE TICKETS
Once the ticket is created, assign it to the appropriate Agent based on the product, region, skill & expertise – all automatic, and the system triggers the preset notifications.
- ESCALATION METRIX
Never wait for the customer to annoy, be on top of all the Tickets heading towards the final TAT and act accordingly to resolve the ones on high priority.
- CTI INTEGRATION
ezeeDESK is pre-integrated with India’s most preferred CTI software such as; MyOperator, Knowlarity, Ozonetel, Exotel, Servtel, Asterix, and many more.
- OMNI-CHANNEL
The provision allows your customers to raise the Tickets from various sources such as Calls, Emails, Websites, portals or App, Bot, IVR, Social Media, etc.
- SELF SERVICE PORTAL/APP
The platform allows your customers to log in to the self-service portal or App and raise the Tickets from there; they can also see their past interactions & History, even they can reply and submit the documents.
Turn your visitors into lifetime customers by providing your customers with a personalised and easy buying, returns, or exchange experience.
- RETAIL POS SOFTWARE
The complete inventory management system helps you stock what sells fast. Receive updates for non-moving and expiring items so you can take action and replenish based on smart suggestions to optimise inventories and avoid deficits.
- INTEGRATED ACCOUNTING SYSTEM
Elimination of the need for separate accounting software because all POS data, such as sales, purchases, and inventory, is automatically posted to the in-built GST/VAT accounting solution.
- BEST-IN-CLASS RETAIL BILLING SOFTWARE
Customers will enjoy a comfortable and swift checkout experience. With ezeePOS, you can manage end-to-end billing with the least or minimum training. It is the most secure billing software for retail stores.
- SUPPLY CHAIN MANAGEMENT
Sales, purchases, inventories, revenues, and more are tracked centrally. With online access to all stores, you can take action from anywhere. Feel more self-assured and embrace new possibilities of multiple outlets.
- LOYALTY
You can create customer profiling. Attract new and returning consumers. Learn about your customers' preferences by looking at their purchasing history and coming up with new promotions. Increase sales by rewarding loyal consumers.
- RETAIL SOFTWARE UTILITIES
ezeePOS automated data backup to the cloud on a regular and incremental basis to ensure guaranteed smooth operations, decreasing the cost of ownership, skill, and restoration time.
Best-in-Class Learning Management Software assists you in shaping the future of business with your team, which truly deserve a latest and cost-effective learning approach, thereby increasing employee engagement and lowering attrition rate.
- WHITE-LABELLED LEARNING PLATFORM
Your LMS should be a representation of your business. ezeeLEARN is a platform as adaptable as possible. ezeeLEARN helps you change the Logos, colour, look, and feel to make the system truly yours.
- EFFECTIVE TRACKING & ANALYTICS
ezeeLEARN provides all the information and reports you need to track the user's progress. Managers can track the real-time progress of the learner to keep a check and inform if any changes are needed.
- WORKFLOW AUTOMATION
It is critical to provide effective training to your employees during these times. ezeeLEARN's automated workflow will assist you in streamlining your training process from enrollment to use reminders to course completion activities in minutes.
- COMPLETE ONLINE LEARNING SYSTEM
We can assist you in meeting any challenge. Whether you transition your business from a physical format to an online format, implement blended learning, or go completely remote. Our customer education and onboarding team will assist and encourage you to use your ezeeLEARN to its full potential.
- MULTIPLE SITE MANAGEMENT
ezeeLEARN makes it simple for administrators to manage multiple sites simultaneously. You can deliver training more quickly if they are secure, streamlined, and deployed quickly. Simultaneously, learners gain immediate access to training content to continue developing their skills while remaining compliant with their job.
- LMS EXTENSIONS & INTEGRATIONS
Extend your learning ecosystem by establishing a central learning hub. ezeeLEARN includes all of the features you'll need to achieve organisational learning success. It provides you with tools such as video conferencing, webinars, training authorising, and more with simple integrations!
Explore Our Resources
Increase Sales with ezeeCRM: 6 Proven Methods
To do things correctly, you must establish strong relationships with your customers, which is critical for any organization. ...
6 Important Considerations When Selecting HRMS
When it comes to Human Resources Software or HRMS, you have a lot of choices to make. But which one is right for your busines...
6 Ways to Optimize Your Sales Process Using Sales CRM
Sales is a critical part of any business, and ensuring that your sales process is optimized can help you increase your sales ...
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7 Best Practices for a Smooth Transition to a New LMS
Any organization faces the problem of developing new employees in the organization. The fundamental cause of this issue is a ...
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