Undoubtedly CRM is the future of business technology. In fact, managing retentive and long-term relationships with your custo
These days, the skills needed to win new business have changed: Sales teams must be strategic, not just tactical. They requir
Customers demand and expect brands to provide a consistent, quality experience regardless of the channels used to engage with
The word automation is popping up everywhere, and rightfully so. When it comes to the modern workplace, automation is a topic
A great customer experience is a difference between business success and failure. It's the reason businesses succeed even
Business is just like a roller coaster - it's not about how many ups you have, but about how many downs you handle. Custo
CRM (Customer Relationship Management) is software that allows you to manage your relationship with customers appropriately.
The customer's journey is constantly evolving, especially with the rise of digital technology. Modern-day customers are m