A robust customer support and helpdesk ticketing system that manages your customer’s queries seamlessly.
Know More Enquiry Now!
ezeeDESK helps agents to improve their productivity and allows them to respond to customer issues much quicker. The simplified ticketing feature helps the agents to work with teammates to solve customer issues seamlessly and fast.
ezeeDESK allows agents to loop teammates for discussion in the middle of the conversion with the customer even if the other agent is not assigned the ticket. This enables firm employees to respond to consumers in a timely and uniform manner.
ezeeDESK gives you the freedom to provide support to your customer on multiple channels like Phone, Email, Chat, Social Media, Website, Whatsapp and more. It ensures that customers receive consistent service across digital and traditional channels.
ezeeDESK provides you with pre-built and customizable dashboards and reports. With these you get the most important data for your business on the tips of your hands, which helps you to make informed decisions.
ezeeDESK provides you the best in class and a safe platform where your data is in an encrypted format. To make sure your platform is safe and you don't face any issues, you get an SSL Certified platform which is truly safe.
ezeeDESK gives you the ability to create customized agent roles, ticket forms, URL, and even customer segments. You can customize your workflows, customize your portal and also customize ezeeDESK as per your business or process needs.
