We, Technobase IT Solutions Pvt. Ltd. (“we”, “us”, “our”, “Technobase”, “Company”) are the owners of the website www.technobase.in and www.businessezee.com (referred to as the “Website/s”) and BusinessEzee (the “Application”). The Website showcases the services provided by the Company which include customer software development, web development, product development, enterprise solutions (the “Services”). The Application is an all-in-one Business Management Software developed by the Company to facilitate smooth functioning of businesses. For ease of reference, the Website and Application are collectively called the “Platform”.
i. “User(s)”, “you”, “your” shall mean and include individuals, business organizations, commercial establishments, and their permitted users who access, visit and/or use the Platform.
ii. “Personal Information” means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available, is capable of identifying such person. Such Personal Information shall mean and include name, address, email address, contact number, company name, company designation.
2. Personal Information Collected
We may collect Personal Information throughout the Platform in the following ways:
i. Personal Information collected through the Website
You may provide us with your Personal Information when you access, use, or visit the Website, contact us via email or via phone, provide information on the enquiry form on our Website. You may provide Personal Information which may include but not be limited to your name, email address, contact information, company name, IP address.
ii. BusinessEzee Application
You may provide us with your Personal Information when you create an account, use, access the Application, including but not limited to your name, email address, contact information, company name. You may also provide customer information on the Application, which may also include non-personal information about the customer’s daily operations.
iii. Recruitment purposes
You may provide us with your Personal Information when you seek opportunities at our Company. Such Personal Information may include your name, email address, contact information, information in your Resume/CVs, employment history, educational information, previous salary information and any other information provided by you.
iv. Social media pages
We may collect your Personal Information as a part of our social media campaigns on social media platforms such as Facebook, LinkedIn, Pinterest, and Twitter/X which may include your name, email address, company name and contact number.
3. Accuracy of information
What are Cookies?
Cookies are alphanumeric files which are placed on to your device when you visit our Platform. It allows us to recognize your device and store some information about your preferences or past actions, analyze trends, to learn about our user base, operate and improve our Services and pro-vide you with a better experience when you visit our Platform.
Types of Cookies Used
i. Permanent cookies – Permanent cookies help us recognize you as an existing user, so it’s easier for you to return to the Platform without signing in again. After signing in, the permanent
cookies stay on your browser and will be read when you return to our sites. These remain on your computer/device for a pre-defined period.
ii. Session cookies – Session cookies only last for as long as the session exists (they get erased when the user closes the browser).
As for the domain to which it belongs, there are either:
a. First-party cookies: These cookies are set by the web server of the visited page and share the same domain.
b. Third- party cookies: These cookies are placed by third party on your device and may provide information to us and third parties about your usage of the Platform.
c. Analytical Tools:
We use Personal Information captured through cookies to make your interaction with us faster and more secure. They may be used for the following purposes:
i. Preferences – Cookies allow the Platform to remember you and your preferences, information that changes the way the site behaves or looks, such as your preferred language or the region you are in. Remembering your preferences enables us to personalize and display advertise-ments and other contents for you.
ii. Security/Optimization – Cookies allow us to maintain security by authenticating users, pre-venting fraudulent use of login credentials and protect user data from unauthorized parties. We may use certain types of cookies to allow us to block many types of attacks, such as at-tempts to steal content from the forms present on the Platform.
iii. Processing – Cookies enable the Platform to work efficiently. Basis such cookies, we are able to deliver services that a Platform visitor expects, like navigating around web pages or access-ing secure areas of the Platform.
v. Communication – We may use information collected via cookies to communicate with you, for sending newsletters, seeking your opinion and feedback and providing you services and promotional materials.
You can decide whether to accept or not to accept cookies. You can disable the cookies by adjusting the settings on your browser. Disabling cookies may affect the functionality of our Platform.
5. Use of Personal Information
We use the Personal Information for the following purposes:
i. to inform you about our Services and to respond to your requests;
ii. to provide you with a better experience when you access our Platform and to improve the Ser-vices;
iii. to maintain and manage our Platform;
iv. to manage our relationship with you;
v. for business activities including but not restricting sharing leads, quotations, invoices, payments and inventories;
vi. for internal record keeping;
vii. and to comply with our legal or statutory obligations.
We do not sell, rent, share, distribute, lease or otherwise provide your Personal Information to third parties, without your prior consent. Keeping this in mind, we may disclose your Personal Information in the following cases:
i. Affiliates: We may provide your Personal Information to our affiliates to enable them to im-prove the Services, provide feedback and respond to their queries.
iii. Merger or Acquisition: We may transfer your Personal Information if we are acquired by an-other entity, or if we merge with another company or transfer a part of our business, including the Platform, to a third party. Any such third party or resultant entity that receives your Personal Information shall have the right to continue to use your Personal Information in line with the purposes set out herein. In the event of such a sale or transfer, we may notify you.
iv. Legal and Regulatory Authorities: We may disclose your Personal Information in order to com-ply with our legal obligations/ court orders/ requests by Govt. authorities.
7. Data Retention
We will retain User’s Personal Information as long as it is required to be retained for the purpose of provision of the Services. We may also retain and use User’s Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Personal Information is stored on public cloud infrastructure. Our cloud service providers implement industry standard security measures to protect Personal Information. Although they provide appropriate firewalls and protections, we cannot warrant the security of Personal Information transmitted as these systems are not hack proof. Data pilferage due to unauthorized
hacking, virus attacks, technical issues is possible, and we will take necessary measures to mitigate such events.
9. Your Rights
You have the right to access Personal Information in our possession, right to have us rectify or modify any such Personal Information, right to have us erase/delete your Personal Information, right to restrict us from processing such Personal Information, right to object to our use of Personal Information, withdraw consent at any time where we are relying on consent to process Personal Information. Depending on the nature of the request, we may ask you to complete a Personal Information request form or seek certain details to verify the request. All requests for Personal Information will be handled within a reasonable period of time. If you would like to exercise ANY of these rights, please contact email@example.com.
We may send you communications including but not limited to (a) notices about your use of our Platform and Services, including those concerning violations of use, (b) updates and (c) Newsletters.
11.Links to other Websites
This Platform is not meant for children or persons under the age of 18 years of age. We do not knowingly collect Personal Information from children under the age of 18 years without the prior, verifiable consent of his or her legal representative. If the legal representative of the child discovers that the child has provided us with Personal Information on the Platform, we request the legal representative of the child to contact us on firstname.lastname@example.org and we will delete the Personal Information.
14.Changes to this policy
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IT Park, S Ambazari Rd, Nagpur, Maharashtra 440022.